We share this information because we understand that choosing senior housing is a major decision. What if our community doesn’t meet your expectations?
Encore Communities recognizes that having an excellent operation isn’t about being perfect; it’s about listening to customers and promptly resolving issues that arise. That’s our commitment to you.
Our residents’ satisfaction is our top priority, and we believe in transparency. By actively seeking feedback, we can continuously improve our services and amenities. Whether it’s the quality of our dining experience, the attentiveness of our staff, or the cleanliness of our facilities, your input matters.
Our commitment to excellence is also reflected in the testimonials we get from residents and their family members. Below are just a few recent examples.